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IDEX Customer Care Representative in Wooster, Ohio

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses (https://www.idexcorp.com/our-businesses/business-segments/) around the globe, chances are, we have something special for you.

DUTIES AND RESPONSIBILITIES

  • Enter all customer orders, domestic and international into MIS system

  • Schedule available orders/products for shipment, including coordination with traffic and documentation and filing

  • Coordinate the Hurst OEM program to track and issue dealer credits

  • Perform contract review functions

  • Coordinate with marketing on special issues involving credits, discounts, deliveries and other customer related requests

KNOWLEDGE, SKILLS AND REQUIRED ABILITIES

  • Working knowledge of MIS system

  • Ability to function in a team environment

  • Product knowledge with respect to capabilities, pricing, availability, etc.

  • Working understanding of the relationships between forecasting, scheduling and committed shipping dates

EDUCATION AND EXPERIENCE

  • Minimum of High School Graduate or GED preferred

  • 2 to 3 years experience in manufacturing environment

  • Good Computer skills

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

IDEX is an Equal Opportunity Employer and Affirmative Action Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws (Minorities/Females/Protected Veterans/Disabled).

Business Unit: Hurst

Job Segment: FSD Fire & Safety/Diversified Products

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