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IDEX IT Systems Intern (Rochester, NY based) in West Henrietta, New York

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses (https://www.idexcorp.com/our-businesses/business-segments/) around the globe, chances are, we have something special for you.

JOB TITLE: IT Systems Intern (Rochester, NY based)

REPORTING TO: IT Operations Manager

LOCATION: West Henrietta, NY

ITAR/EAR CRITERIA:

These positions may require lawful access to ITAR/EAR controlled information and employees in this role will need to meet those requirements. Requirements include US Citizenship or US Permanent Resident.

Who is IDEX Health & Science (IH&S)?

As a business unit of IDEX Corporation, IH&S has a long history of driving growth in life sciences and healthcare by embracing innovation and redefining the supplier-customer relationship. The work we do every day allows us to discover key insights and break new ground to create some of the most meaningful technologies that have a lasting impact on companies, industries, and society. One of business segments is called Life Science Optics and we are looking to add more talent to the team.

Life Science Optics (LSO):

Our newly opened Optics Center of Excellence (COE) in West Henrietta, NY , is a manufacturing and R&D focused team that sits at the leading edge of high-end optics for life sciences. Focused on assisting partners at every stage of the development processes, we invest in people and infrastructure to drive bold ideas and pragmatic solutions. With its optics-rich foundation of talent, universities, and supporting businesses, Rochester is the ideal location to elevate your career with fascinating work and endless opportunities.

Our formula for success is simple. We work hard to maintain a culture where you can own your work; you are encouraged to try new ideas in a collaborative environment; and you can apply your skillset to enable our clients to gain a competitive advantage in their own market. At IDEX Health & Science, you have the opportunity to work with a great group of people, mentor others, and build a great future.

SCOPE OF ROLE:

The IT Systems Intern is a self-directed individual with a passion for technology, collaboration, and creative problem-solving. The intern will actively contribute to meaningful projects and tasks while working closely with an existing IT mentor. This intern will work with IT Equipment/Systems, helping employees while solving real issues. This intern will be a regular resource to assist the IT team with the problem solving of software and hardware computer issues throughout the facility. Key success factors will be effective communication, effective troubleshooting, familiarity in computer systems as well as modern Windows Operating Systems. There may be some light networking exposure, should have a basic understanding of network topologies.

ESSENTIAL DUTIES:

  • Organize and maintain IT resources

  • Assist with troubleshooting issues and provide technical support

  • Lend IT support in areas such as cybersecurity and systems administration

  • Respond to user requests for service, proactively troubleshooting problems and developing solutions

  • Provide basic technical support at the network level: User setup and configuration, connectivity, printing, email, etc.

  • Communicate with internal customers to keep stakeholders informed of incident progress

  • Collaborate with IT team to monitor and respond to daily support tickets

EDUCATION AND EXPERIENCE:

  • Must be a student currently pursuing a degree in Computer Science, Information Technology Systems, or a related field

  • Experience utilizing problem solving methodology

  • Prior internship or work experience a plus

OTHER SKILLS and ABILITIES:

  • Familiar with PC hardware and networking equipment

  • Proficient understanding of Microsoft Office 365 – Outlook, Word, Excel, PowerPoint

  • Excellent communication skills (verbal and written) and the ability to interface with all levels of the organization

  • Understanding of computer hardware, software, and networking

  • Ability to problem solve application and equipment issues

  • Autonomous worker – organized, self-motivated, goal-oriented, able to prioritize multiple tasks, passion to succeed

  • Customer-service mindset

IDEX Health & Science LLC., a Unit of IDEX Corporation is an Equal Opportunity Employer committed to workforce diversity

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

IDEX is an Equal Opportunity Employer and Affirmative Action Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws (Minorities/Females/Protected Veterans/Disabled).

Business Unit: IH&S (Shared Services)

Job Segment: HST Health & Science Technologies

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