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IDEX Strategic Accounts Manager in Linthicum, Maryland

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses ( around the globe, chances are, we have something special for you.


The Strategic Accounts Manager is responsible for both strategic and maintenance accounts across North America. This role will require the individual to establish and maintain strong relationships with existing customers as well as uncover prospective customers within their geography. The candidate will have a strong background in communicating with all levels of decision makers, have a strong background in sales process and display the ability to work cross-functionally within a manufacturing environment. The individual must have a proven record of having worked with multi-million-dollar customers. Success in this role will require the ability to consistently meet/exceed annual operating plans, develop/drive all levels of a sales funnel and provide market knowledge to all levels of the organization.

The position requires up to 50% overnight travel (US).

PRINCIPAL RESPONSIBILITIES AND DUTIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Build strategic account plans which allow for deep understanding of our growth opportunities

  • Effectively balance account management with active prospecting, with both existing customers and new customers identified with in the geography

  • Build and manage a sales funnel, robust enough to allow for YOY growth

  • Provide accurate and timely forecast information to management on a monthly, quarterly, and yearly basis

  • Work cross-functionally with the commercial organization to inform and support efforts to drive growth initiatives

  • Understand sales processes that focus on messaging value impact to the customer

  • Uncover new business opportunities at existing customers & understand their product life cycles

  • Negotiate pricing and contracts as required

  • Navigate and build strong relationships with key stakeholders within all functions of our organization

  • Provide market and competitive intel through customer interactions, prospecting, and attendance at industry tradeshows

  • Other duties as assigned


  • Bachelor’s degree in Business, Marketing, Engineering or Technical field strongly preferred

  • At least five (5) years equivalent work experience with proven professional sales and/or business development experience

  • Experience utilizing Customer Relationship Management (CRM) tools is preferred

  • Proven ability to work cross-functionally and message to all levels in the organization

  • Proven track record of delivering sales results

  • Valve or pneumatic industry experience preferred

  • Strong personal leadership and experience working in manufacturing environment

  • Project management experience

  • Strong negotiation and contract review skills


  • None


  • Ability to manage priorities

  • Must have ability to build relationships with current / new customers

  • Must have high degree of leadership and ability to influence cross-functionally

  • Must be self-motivated, show initiative, anticipate, and prevent issues by executing advanced problem-solving skills

  • Demonstrated ability to lead and work well in a team environment

  • Excellent analytical and interpersonal skills

  • Must be able to work well with customers and internal team members to lead positive change in a fast-paced work environment


  • While performing duties of the job, employee is required to move around; use hands to handle objects, tools, or controls; reach with hands and arms; talk and hear

  • Employee will occasionally lift and/or move up to 10 pounds

  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus


  • Office & Manufacturing environment

*As required by the Americans Disabilities Act (ADA)

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

IDEX is an Equal Opportunity Employer and Affirmative Action Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws (Minorities/Females/Protected Veterans/Disabled).

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

Job Family: Sales

Business Unit: Airtech