If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses (https://www.idexcorp.com/our-businesses/business-segments/) around the globe, chances are, we have something special for you.

Overall purpose of role :

To provide administrative support to customers and suppliers in the Aftermarket Customer Excellence Team. Handling quotations, orders, invoices, coordinating picklists and more for customers, suppliers and colleagues.

Key Responsibilities:

• Provide administration support to customers globally, suppliers and colleagues alike via email, Microsoft Teams or Telephone

• Maintain business systems with up to date information as required

• Processing and expediting of Customer orders

• Prepare and issue Order acknowledgement documentation, to meet customer commitments as required

• Scheduling and coordinating picklists

• Generation of quotations to customers

• Prepare invoices and other spares related documentation as required

• Co-ordinate with purchasing department on item deliveries

• Provide support to Matcon licensee companies

• Provide general support for associated agent administration

• Comply with company procedures and policy

This list is not exhaustive, and the job holder may be asked from time to time to undertake other duties so that the team or department can function efficiently. Such a request will be reasonable and will be within this role’s normal scope of authority.

Skills & Abilities:

• Highly proficient in Microsoft Office Products

• Proven administrative experience

• Excellent verbal and written communication skills

• Being able to build relationships and work as part of a team

• Ability to manage and prioritise tasks, time, and people in order to meet deadlines

• Ability to work independently

• Excellent problem-solving skills

• Strong organisation skills

• Excellent attention to detail

• Knowledge of Oracle-based ERP systems advantageous

Knowledge & Qualifications :

• Demonstratable experience in an administrative role

• Demonstratable experience in problem-solving

• Demonstratable experience in quotations, issuing orders and invoicing

Training:

• Training will be provided to support the role, as required.

Location and any travel requirements :

Matcon Head Office, Evesham, Worcestershire, UK. Occasional travel to customer sites may be required, approximately twice per year.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

Job Family: Administrative

Business Unit: Matcon